MasterCard Lady Card / Plastic Cards / Private clients :: RabitaBank

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	Service works: Monday-Friday: 9:00-18:00; Saturday-Sunday:weekend

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Ways of application

Send a letter to the address of 33, 28 May street, Baku, AZ 1010 or oral application by visiting the mentioned address; (business hours: 09.00 – 18.00);
Phone: (012) 133, fax: (012) 497 11 01;
E-mail to callcentre@rabitabank.com

Applications considering process

Applications are analyzed by our employees within the framework of ethical rules of conduct, meetings are arranged with the applicants depending on types of applications and they are given recommendations and explanations.

Periods for responding applications

Applications are responded within 10 business days after being received and if any additional analysis is required, applications are responded not later than 20 business days.

Next step in case of objection to response of the application

In case a client is not satisfied with answer of the application, he/she may apply to the court or Central Bank of Azerbaijan Republic at the address stated below as the next step.

Address: 32, R.Behbudov str., Baku, AZ1014, Republic of Azerbaijan.
Phone: (994 12) 493 11 22
Fax: (994 12) 493 55 41
E-mail: mail@cbar.az
URL: http://cbar.az

Guideline of the bank in relation to applications and its short summary

Short summary of the guideline

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133

Main Page

Private clients

Plastic Cards

MasterCard Lady Card

Tariffs

Price	1 year - 15 AZN 10(USD/EUR) 2 years - 20 AZN 15(USD/EUR) 3 years - 25 AZN 20(USD/EUR)
Minimum amount to be deposited into the account for getting the card free of charge	For 1 year - 500 AZN 300(USD/EUR) For 2 years - 800 AZN 500(USD/EUR) For 3 years - 800 AZN 600(USD/EUR)
Deposit	1000 - 9999 AZN/USD/EUR
Commission fee for an additional card	1 year - 15 AZN 10(USD/EUR) 2 years - 20 AZN 15(USD/EUR) 3 years - 25 AZN 20(USD/EUR)
Penalties / When card is technically damaged	1 year - 15 AZN 10(USD/EUR) 2 years - 20 AZN 15(USD/EUR) 3 years - 25 AZN 20(USD/EUR)
Limits For countries: Singapore, Australia, Indonesia, Vietnam, Thailand, China, Taiwan India, Japan, Morocco, North (the USA, Canada and Mexico), Central and South America	Cash withdrawal from ATMs during a day USD 800 equivalent Number of operations – 5 Cash withdrawal from PoS terminals within the Bank during a day (PosCash) (Without using a PIN-code) USD 500 equivalent Number of operations - 1 Cash withdrawal from PoS terminals within the Bank during a day (PosCash) (Using a PIN-code) USD 1500 equivalent Number of operations - 3 Operations through plastic cards (Retail/E-commerce) (Without using a PIN-code) USD 600 equivalent Number of operations - 4 Operations through plastic cards (Retail/E-commerce) (Using a PIN-code) USD 2000 equivalent Number of operations - 10 Maximum limit for one transaction: Cash withdrawal from ATMs USD 500 equivalent Cash withdrawal from PoS terminals within the Bank (PosCash) (Without using a PIN-code) USD 500 equivalent Cash withdrawal from PoS terminals within the Bank (PosCash) (Using a PIN-code) USD 1500 equivalent Payment through PoS terminals or electronic shop (Retail/E- commerce) (Without using a PIN-code) USD 150 equivalent Payment through PoS terminals or electronic shop (Retail/E- commerce) (Using a PIN-code) USD 500 equivalent

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